2011 Symposium on Service and Inclusion:
Improving the Member Experience Through Intentional Strategies


Detailed Session Information and Electronic Documents

Please select this link for a downloadable PDF of the hotel floor plan for the symposium.

Please select this link for a downloadable Word Document version of this page.

Quick Links to Session Blocks Below:

Friday, December 9, 2011


Strategies for Success During Service


Opening Plenary
8:00am - 8:45am

Speakers:

  • Erin Gannon- Senior Training Associate, NSIP
  • Paula Sotnik- Project Director, NSIP
  • Roxy Rocker- Training Associate, NSIP
  • Service members from the local community

SESSION BLOCK 5
9:00am - 10:30am



TITLE:
Design for Full Programmatic Access
LOCATION:
Potomac III & IV
SPEAKERS:
  • Erin Gannon - Senior Training Associate, NSIP
  • Mathew McCullough, MPA - Executive Director, DC Developmental Disabilities Council
DESCRIPTION:
One essential way national service programs can ensure that everyone has the opportunity to serve is by taking steps to make their program more inclusive. In this session, you will learn about access, including physical, programmatic, and training accessibility. Then you will apply what you know to case studies based on real questions from the field. Universal design strategies that respond to the needs of all volunteers will discussed.
Electronic Documents:

TITLE:
Cultivating the Flame of Idealism: The City Year Leadership Development Experience
LOCATION:
Potomac I & II
SPEAKERS:
  • Max Klau, PhD - Director of Leadership, Development, City Year, Inc.
DESCRIPTION:

City Year's Leadership Development model,the Flame of Idealism, distills more than two decades of innovation developing idealistic leaders willing and able to work for social change. The model integrates four elements: an immersive, inspiring culture of idealism; a focus on civic identity ("Be"); a focus on civic capacity ("Know"); and, a focus on civic action ("Do"). Dr. Klau will share the conceptual framework for developing idealistic civic leaders, as well as leadership development tools and exercises.
Electronic Documents:

TITLE:
School-Based Initiatives for Youth in Transition
LOCATION:
Potomac VI
SPEAKERS:
  • Felicia Wilczenski, EdD - Professor, Interim Dean, The College of Education and Human Development, University of Massachusetts Boston
  • Jaimie Timmons, MSW - Research Associate, NextSTEP
  • Paul Martel - Accessibility Program Manager, FL Governor's Commission on Volunteerism and Community Service
DESCRIPTION:

This session will explore the impact of national service on transition-age youth, with the goal of highlighting innovative lessons learned from Project Impact. The ongoing benefits of service learning for youth K-12, the long-term effects it has on their education, and the impact it makes on their families, will also be discussed.
Electronic Documents:

TITLE:
Setting up for Success: Inclusive On-boarding Experiences
LOCATION:
Potomac V
SPEAKERS:
  • Ebony Scott - Program Director, Public Allies
  • Lisl Hacker - AmeriCorps Portfolio Manager, YouthBuild USA
DESCRIPTION:

The experience as members and volunteers begin service can be critical to their retention and ultimate success. "On-boarding" volunteers so they are clear about their role and engaged in the process is a first step toward a high-quality service experience. Including all members and volunteers in this process through mentorship opportunities as well as inclusive training will be discussed.
Electronic Documents:

SESSION BLOCK 6
10:45am - 12:15pm


TITLE:
Expanding the Recruitment Base: Targeting the Needs of Underrepresented Communities
LOCATION:
Potomac III & IV
SPEAKERS:
  • Iricely Ortiz - Training & Inclusion Office, Puerto Rico's Commission for Volunteerism & Community Services
  • Janet Zeller - Accessibility Program Manager, U.S. Forest Service
  • Kate Stephens - Assistant Director, Utah Conservation Corps
  • Lanny Taulbee - Disabilities Coordinator, Kentucky Commission on Community Volunteerism and Service
DESCRIPTION:

How can the national service network collaborate with many partners, including nontraditional grassroots community based organizations, to strengthen outreach efforts in underserved communities and implement best practices that ensure a powerful service experience? This discussion session will define and describe the perspectives of programs in diverse, urban, poor, and rural areas. Together, we'll explore the successes and strategies used in each of these areas to support members and volunteers to help their communities.
Electronic Documents:

TITLE:
Incorporating Effective Reasonable Accommodations Solutions in National Service
LOCATION:
Potomac I & II
SPEAKERS:
  • Carrie Clawson, OTR/L - Assistive Technology Specialist, Northern Region, Virginia Department of Rehabilitative Services
  • Karen Flippo - Program Director, The Institute for Community Inclusion, University of Massachusetts Boston
  • Robert Krollman, CRC, NCC - Assistive Technology Specialist Senior, Virginia Assistive Technology System
DESCRIPTION:

An inclusive program is one that encourages and facilitates disclosure and a request for an accommodation. How do you encourage disclosure in your program so members feel comfortable requesting a reasonable accommodation? How can you ensure that these needs are addressed? We will review no-tech, low-tech, high-tech, and creative accommodation solutions, including some assistive technology/software options, and discuss resources available for providing them.
Electronic Documents:

TITLE:
Promising Practices that Connect Service to Work: Lessons Learned
LOCATION:
Potomac VI
SPEAKERS:
  • Allison Hall, PhD - Research Associate, NextSTEP
  • Jaimie Timmons, MSW - Research Associate, NextSTEP
  • Jean E. Winsor, PhD - Research Associate, The Institute for Community Inclusion, University of Massachusetts Boston
DESCRIPTION:

Volunteers and members should be empowered to control their service experience and to access supports they need to be successful. Strategies from employment services to individuals with disabilities have proven to be effective in giving individuals the tools to contribute to their employment. This session will address these strategies, including structured mentoring, person-centered planning, natural supports, and using the skills gained during service experiences for future employment.
Electronic Documents:

TITLE:
Supporting Volunteers with Intellectual Disabilities
LOCATION:
Potomac V
SPEAKERS:
  • Jerry Alliston, PhD - Coordinator for Community Inclusion and Volunteer Service, The Institute for Disability Studies, The University of Southern Mississippi
  • Mary Bryant - Project Director, Nevada Center for Excellence in Disabilities Project
  • Scott Carter - AmeriCorps VISTA Member
DESCRIPTION:

We are seeing seismic shifts in our cultural paradigms as people with intellectual disabilities take advantage of opportunities to fully engage in and contribute to their communities. Who is this population? How do we successfully engage, support, and include individuals from this underrepresented population? Myths are debunked and fears are alleviated as everyone has the opportunity to demonstrate their talents and potential for meaningful contribution.
Electronic Documents:

Continuing Success After Service


Lunch Plenary
12:30pm - 1:45pm

Speakers:

  • Jill Houghton- Executive Director, US Business Leadership Network
  • Sheila Fesko, PhD- Project Director, NextSTEP
  • William Kiernan, PhD- Director, The Institute for Community Inclusion, University of Massachusetts Boston
  • Koby J. Langley- Senior Advisor to the CEO Wounded Warrior Support, Veterans and Military Families
  • CDR Stephen D. Tomlin- Wounded Warrior Support, Naval Sea System Command (NAVSEA)

SESSION BLOCK 7
1:30pm - 3:00pm


TITLE:
Life After Service: Preparing Members for their Transition out of Service
LOCATION:

Potomac V & VI
SPEAKERS:
  • Bob Shogren - Executive Director, Arizona Governor's Commission on Service and Volunteerism
  • Kate Stephens - Assistant Director, Utah Conservation Corps
  • Robin M. Fisher, DCVA - Manager, Delaware Foster Grandparent Program
  • Roxy B. Rocker - Training Associate, NSIP
DESCRIPTION:

The last three months of a service experience is a critical time for members to reflect on what they have learned and how to apply these skills to their future, whether employment or education. This session will review supports provided to members and volunteers during this critical time which can include assistance on using the education award, seeking employment and how to identifying transferable skills.
Electronic Documents:

TITLE:
Marketing Service to the Business Sector: What are they looking for?
LOCATION:

Potomac I & II
SPEAKERS:
  • Jill Houghton - Executive Director, US Business Leadership Network
  • Lisa Stern - Training and Technical Assistance Consultant, Stern Consulting
DESCRIPTION:

Service members and volunteers gain experience and skills that they can transfer to work. However, the language of service and the language of the workforce can be very different. Learn more about the expectations of business and how to support members to position themselves for future careers that build on their expertise.
Electronic Documents:

TITLE:
The Segal Education Award: Learning the Facts and Using the Award
LOCATION:

Potomac III
SPEAKERS:
  • Cindy Tyler - Senior Trust Officer, Office of National Service Trust
  • Mary Bryant - Project Director, Nevada Center for Excellence in Disabilities Project
  • Paula Sotnik - Project Director, NSIP
  • Scott Carter - AmeriCorps VISTA Member
DESCRIPTION:

AmeriCorps members, who are enrolled in the National Service Trust, are eligible to receive a Segal AmeriCorps Education Award (the "ed award"). This can be used to pay tuition at qualified institutions of higher education, for educational training, or to repay qualified student loans. Did you know that those who do not plan to continue their education in a traditional four-year degree program may still use the "ed award"? This session will review different options to use the "ed award"? This session will review different options to use the "ed award" including how it can support a broad and creative range of post-secondary education options.
Electronic Documents:

TITLE:
What We've Learned: How Service Prepares Individuals for Employment and Post-Secondary Education
LOCATION:

Potomac IV
SPEAKERS:
  • Dana Carpenter - Self Advocate, Inclusion Team of Texas
  • Sheila Fesko, PhD - Project Director, NextSTEP
DESCRIPTION:

Service has provided an excellent opportunity for some individuals with disabilities to move into employment and post-secondary education. The National Service to Employment Project has been conducting research on what contributes to service leading to employment, and will discuss findings and highlight members' experiences.
Electronic Documents:

Closing Discussion
3:15pm - 3:30pm



End of Symposium